Otochi · Condominium management

Frictionless condominium management.

Payments flow, access controls itself and information belongs to everyone. Otochi turns condominium administration into something that simply works — and makes your community feel stronger, better connected and safer.

Otochi resident app
Account statement and payments in Otochi
Torre Alta · Reforma Living · Puerta Cancún — one place, every property

Frictionless payments

Collections stop being the monthly headache.

Every owner sees a clear account statement, pays in seconds and can set up automatic payment for their maintenance fee so they never have to think about it again. Less friction means fewer delinquencies — and a fee perceived for what it is: the value of living well.

  • check_circleTransparent account statement, always at hand
  • check_circleDirect debit and automatic recurring payment
  • check_circleAutomatic reconciliation: every peso identified
  • check_circleReminders and late fees that run themselves
  • check_circleLower delinquency and a better perceived value of the fee
Account statement and payments in the Otochi app
Gatehouse console with access log Generating QR passes for visitors

Access & gatehouse

Who comes in, when and why — under control.

Residents generate QR passes for visitors, services and deliveries. The gatehouse validates in one tap, with the list of who's expected. Everything is logged, so security never depends on anyone's memory.

  • check_circleQR passes for visitors, services and vendors
  • check_circleGatehouse validation in seconds
  • check_circleExpected services and packages, always in view
  • check_circleComplete, auditable access log
  • check_circleUltra-simple gatehouse console, no learning curve

One interface for each user

So intuitive it needs no manual.

Three surfaces designed for the people who use them: the Resident App, the administrator's Back Office and the ultra-simple Gatehouse Console. Each condominium sees only what it contracted. Nobody has to learn how to use it.

smartphone

Resident App

Payments, visitors, notices and amenities — all from the couch.

dashboard

Admin Back Office

Finances, community and reports on a single dashboard.

desktop_windows

Gatehouse Console

Validate access in one tap, with a full log.

apartment

Multi-condominium

Manage all your properties in one place.

Amenities & bookings

Book the pool from the couch. Manage it from the lobby.

Residents see real-time availability and reserve amenities from the app in seconds. In the lobby, the team sees what's in use and what's coming up this shift — no calls, no logbooks.

  • check_circleReal-time amenity booking from the app
  • check_circleAvailability and usage rules always clear
  • check_circleLobby console: the whole shift on one screen
  • check_circleAmenities in use and upcoming, visible to the team
Lobby management in the back office Booking amenities from the app

Community & announcements

A stronger, better-connected, safer community.

An event isn't a one-off notice. Otochi chains announcements — initial notice, updates, reminder and close-out — and follows up automatically. Add transparent finances and tracked complaints, and everyone sees the same thing — and trust grows.

  • check_circleChained announcements with automatic follow-up
  • check_circleNotices that actually reach every resident
  • check_circleComplaints and suggestions with follow-up
  • check_circleTransparent, auditable condominium finances
Announcement chains and community in Otochi

Capabilities

Everything Otochi can do for your condominium.

One platform, every module. Turn on what your community needs, and it grows with you.

paymentsFees & paymentsreceipt_longAccount statementsautopayDirect debitaccount_balanceAutomatic reconciliationgavelFines & late feessavingsCondominium financesbar_chartReportskeyAccess controlqr_code_2QR passesdesktop_windowsGatehouse consolehistoryAccess logpackage_2Package handlingpoolAmenities & bookingscampaignNotices & announcementsgroupsCommunityforumComplaints & suggestionscontactsDirectorysensorsPresenceapartmentMulti-condominium

Contact

Let's start by getting to know your space.

A complimentary on-site assessment. We'll reply the same day.